Order With Confidence Using Our 100% Printing Quality Guarantee

We offer our customers a 100% quality guarantee on our printing services. Customer satisfaction and the quality our work represents is of major importance to us. If your printed order does not meet your expectations due to production or quality related issues on our part, you are entitled to a full refund within 30 days of receiving your order.

We Are Here To Help

Main Office: 516-922-0692

Email: service@imagekrafters.com

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If There Is A Problem With Your Printed Order

Contact us immediately before your event or deadline and we will work together to fix the problem. Whether it be an error in production, artwork correction or an issue of mutual accountability; we will work with you to quickly resolve any issue to deliver your printed order on time and as expected. If we are unable to accommodate you, return shipping arrangements will be made and your order will be refunded as agreed.

Your Satisfaction Is Very Important To Us

Our credo and reason for being is to keep customers raving about our printing and design services. Business today lives within a social sphere and anyone can very easily share their experiences with other potential customers, good or bad. Making sure our customers are happy with their orders and would recommend our services to others matters most.

Be Sure To Double Check Your Artwork

There are steps you can take to make sure you orders are printed to perfection. We work with you to identify potential problems with supplied files just to avoid delays during production. However, It is your responsibility to review your files before uploading to make sure they are free of spelling errors and do not contain low quality images within the design. It is also a good idea to have someone else take a look at your artwork to catch errors you may have missed. Below are the most common problems we come across and will help you avoid unnecessary reprints.

1. Spell check All Text Included In Your Artwork, Then Read Everything Again
2. Show Your Artwork To Someone Else To Find Any Mistakes You Might Have Missed
3. Use Only High Resolution Images In Artwork Intended For Print
   

We Greatly Appreciate Your Business

All companies who rely on our printing services; from small startups to larger corporations, receive the same attention to detail and dedication of service. The bottom line is, no matter what our policy is, we need our customers to be happy with their orders. We appreciate the opportunity and consideration to become your large format printing provider.