Our "Free Basic Setup" Graphic Design Services Explained
Updated May 26th • by CK • Print Specialist
Throughout our website we offer "free basic setup" on many of our large format printed products. We offer this service to support customers who do not need to hire a graphic designer because they only require basic setup for their printed order. Our company specializes in printing many large format prints such as big checks, large banners and color posters that only need to display basic information such as a company logo, phone number and tag line and for these circumstances we offer basic design/setup fee of charge.
What Does Free Basic Setup Cover?
When your design only requires basic setup such as logo placement and simple typesetting; we will qualify your design requirements as part of our "free basic setup" policy to accommodate you. What that means is for most of our products that only require logo placement and basic typesetting, the cost is free with your printed order. Basic setup covers 30 minutes of design time and will cover most artwork requirements at no charge. Send us detailed instructions as to what you need done and we will setup and design your artwork then send you a PDF proof for your review.
What If I Need To Make Changes After I Receive My PDF Proof?
After we send you a proof you are entitled to one artwork change free of charge. It is important that you discuss what needs to be changed and tell us specifically what needs to be done so we can complete your design efficiently and without additional charges. Most orders are completed without additional design charges but keep in mind; if you make multiple changes we will need to charge you for the graphic design time needed to complete your request. Our current hourly graphic design rate for 2020 is $65 dollars per hour and we bill in 15 minute increments as needed.
We Do Not Surprise Our Customers With Unexpected Costs
We are not in the business of surprising our customers with unexpected and out of budget costs. If the changes you are making seem excessive, we will let you know in advance so you can make a decision as to how you would like to move forward. Often there are minor acceptable changes that can be made and are worth the time; point being, we will work with you to find the most reasonable and cost effective solution before the work is completed.
Discuss Your Design Requirements Before You Place An Order
If you would like us to review your artwork before an order is placed, we also provide free file review for visitors and existing customers. Upload your files to our art department and be sure to include any comments or concerns so we can get back to you with an accurate solution. Upload Your Files
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